OurTerms and Conditions for Participation in Re-Charge Events, Retreats and Online Courses

1. Introduction

• These Terms and Conditions govern the participation of Attendees in any event organised by Re-Charge Divorce Coaching and Retreats (‘Re-Charge”), including but not limited to Live Events, i.e Divorce Retreats, and Online Events, workshops and online courses (“event”).

• Re-Charge offers various events, some of which may be attended in person and others accessed remotely. Certain events may include educational components, applicable both live and online.

• Registration for, ticket acquisition for, and participation in an event implies acceptance of these Terms and Conditions.

2. Ticketing Policy

• Tickets grant conditional entry to the event. Unauthorised resale, transfer, or use for commercial purposes can result in cancellation without refund or credit.

3. Registration and Booking Conditions

• Confirmation of an attendee's booking occurs upon Re-Charge's receipt of the completed registration form and full payment. Payment submission implies acceptance of these terms and conditions by the attendee. Re-Charge reserves the right to deny event participation to any individual at its discretion.

4. Cancellation Policy

• Online Courses: Due to the digital nature of our online courses and programs we do not offer refunds.

•  In-person event: All bookings are non-refundable. Attendees unable to participate in their scheduled event are eligible to receive a credit note for the total amount paid deducted by a $100 administrative charge and cancellation fees, provided that the notification is given to Re-Charge at least 30 days before the live event. Issued credit notes will be valid for 12 months from the date of issue and can be applied to any in-person workshop or online training.

• For cancellations less than 30 days prior to the event: credit notes are not available unless the Attendee successfully fills the vacated spot by way of substitution. In such cases, a $100 cancellation fee applies.

• Substitutions are allowed if another suitable person takes the place of the registered attendee, provided that at least 48 hours' notice is given before the event, course, workshop, or training session starts. The responsibility for organising the substitution lies with the original attendee, and all involved parties must inform us by emailing Re-Charge to facilitate the necessary pre-event preparations.

• In the event of non-attendance without notification (No-Show), the course fee will not be refunded or credited to a future date. It remains the attendee's responsibility to remember the dates of the event for which they have registered.

• Specific venue policies may alter the cancellation terms and refund amounts. These distinctions will be clearly indicated on the event's webpage. Re-Charge commits to negotiating with the venue for the most favourable outcome under all circumstances.

5. Wellbeing and Participation

• Attendees bear full responsibility for their own health and well-being throughout the retreats and events. It is the responsibility of attendees to seek necessary support should any difficulties arise from their participation.

6. Transportation and Accommodation

• Re-Charge does not provide or organise transportation to or accommodation at the event venue. It is the responsibility of the attendees to arrange their own transportation or accommodation.

7. Event Provisions, cancellations and re-scheduling

• Re-Charge commits to delivering the event as advertised but reserves the right to adjust any guest speakers, format, or timing due to operational necessities or unforeseen circumstances without obligation to refund.

• Re-Charge reserves the right to cancel, postpone, or re-schedule events or courses due to low enrolments or unforeseen circumstances. In such cases, attendees will be offered the option to move to a different date, switch to an online workshop, or receive a credit note for future workshop bookings.

• Re-Charge is not liable and will not provide compensation for any other expenses incurred by the Attendee, such as flights, travel and accommodation costs.

• Re-Charge is not liable for failure to perform due to circumstances beyond its control. Affected attendees may be offered credit notes at Re-Charge's discretion. Re-Charge will not be liable for any loss or damage, either direct or indirect, which Attendees may suffer or incur.

8. Live Event Attendance

• Re-Charge may deny entry or remove participants for safety violations, intoxication, inappropriate attire, or any reason deemed necessary for the event's integrity or the safety of its attendees.

• Admission to Live Events is also subject to venue-specific policies.

9. Safety and Property at Live Events

• Attendees are responsible for their own property and personal safety. Re-Charge is not liable for any loss or damage (including any direct, indirect or consequential loss or damage) to any personal property brought into the Event.

• In emergencies, attendees authorise Re-Charge or venue staff to call any necessary medical assistance, the cost of which will be borne by the attendee.

10. Online Event Access

• Access to Online Events is not guaranteed to be uninterrupted or error-free. Attendees are responsible for their access setup and security.

• Misuse of the event platform, including but not limited to- monitoring or copying any content or material provided in relation to the event, or introducing any links, viruses, trojan horses, worms, spyware, computer code, file, program or material which is malicious or technologically harmful, or attempting to gain unauthorised access to, interfere with, damage or disrupt any parts of the Event Platform, or any server, computer or database connected to the Event Platform or the Event; or recording of events by attendees is prohibited and may result in access termination.

• Re-Charge does not guarantee that systems used in providing the event will be secure or free from bugs or viruses or any other types of malicious code or software. Attendees are responsible for configuring their own technology to access the event, and  should use their own antivirus software;

11. Access to online courses

All Online Courses and eLearning:

• Attendees are provided with limited access to all modules and PDF files, commencing on the date of purchase.

• The amount of time for the access is dependent upon the individual course or workshop and is set out on the individual landing page for each course.

  (a) Online Courses and eLearning Courses:

• Unless otherwise specified Participants will have 6 months of access to recordings of all sessions, PDF files, and supporting learning materials, beginning from the date of the initial session or log into the course.

  (b) Virtual On Demand Workshops and Webinars:

• Unless otherwise specified Participants will have 30 days of access to recordings of all sessions, PDF files, and supporting learning materials, beginning from the date of the initial session or login into the course.

12. Personal Information

• Re-Charge will collect and handle personal information in accordance with its Privacy Policy, primarily for event administration and future promotions.

• Re-Charge may send you promotional emails from time to time.

13. Intellectual Property

• Unauthorised use, reproduction, or distribution of course material is prohibited.

• All intellectual property related to the event and online courses and provided materials remains with Re-Charge.

• Re-Charge is the owner of all Intellectual Property Rights associated with the Re-Charge name and logo and the events and online courses, including any materials supplied to the Attendee in connection with the event (including but not limited to Course Materials). Intellectual Property Rights includes all current and future registered and unregistered rights in respect of trademarks, logos, copyright, layouts, designs, know-how and confidential information.

• Attendees may only use Course Materials for their own personal purposes. Attendees must not reproduce, adapt, modify, display, perform or distribute any of the Course Materials or any part of the Course Materials without written permission from Re-Charge. Course Materials are not to be used by, or supplied to, anyone else; and participants are not to record or distribute all or any part of the Course Materials or Event. Commercial photography, streaming, broadcasting or recording of the Event is prohibited. 

14. Content Disclaimer

• Our content is provided for informational purposes and does not constitute professional advice. Re-Charge makes no representations about the accuracy or suitability of any such information. Guest speaker views and opinions are entirely their own and do not reflect the views and opinions of Re-Charge.

• Although every effort is made to ensure the accuracy of Course Materials, Re-Charge does not accept responsibility for any errors or omissions in the Course Materials.

• Content is for preliminary informational purposes only and should not substitute professional advice. They are not intended to be, and should not be relied on, as legal, financial or any other form of professional advice. Attendees should always take professional advice about their own individual circumstances.

15. Links to External Sites

• Our website includes links to external websites and third-party online platforms. We do not oversee the content on these external sites and, therefore, cannot be held accountable for the actions of entities linked to our website.

16. Use of Attendee’s Images

• By attending, Attendees consent to the use of your image or likeness in event-related marketing or promotional materials. Attendees consent to Re-Charge using any film, image or recording of them taken at the Event for marketing, promotional or internal purposes, including providing these materials to third parties, including media agencies, broadcasters or other media organisations. Attendees need to notify Re-Charge by email in the event thy do not consent to the use of their image.

17. Limitation of Liability and release of Re-Charge

To the maximum extent permitted by law:

• All other representations, conditions, warranties and terms that would otherwise be implied by law, state or custom are expressly excluded;

• Re-Charge will not be liable for any indirect, special or consequential loss, including any loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, emotional distress or pain and suffering; and

• The maximum aggregate liability of Re-Charge (and its service providers, employees, agents, officers and directors), whether in contract, tort (including negligence) or otherwise, is limited to the amount paid by you for access to the Event.

• Nothing in these Terms and Conditions is intended to affect any liability which cannot be excluded or limited under applicable law. 

• If liability or remedies cannot be excluded because the Australian Consumer Law applies, Re-Charge limits its liability to, at its choice, providing a refund, providing the relevant service again or paying for the relevant service to be provided again.

18. Modifications and Governing Law

• These Terms and Conditions may be updated as necessary, with changes effective upon publication. Re-Charge may vary these Terms and Conditions immediately by publishing a copy of the updated Terms and Conditions on the Re-Charge website.

• The agreement is governed by New South Wales law, and disputes are subject to the jurisdiction of its courts.

 For inquiries regarding these Terms and Conditions, please contact Re-Charge at hello@recharge-divorcecoach.com